Form and List

STEPOUR RESPONSIBILITYCLIENT RESPONSIBILITY
Requirement Analysis Collect detailed information about issues and the business goals from all the involved parties. Discuss the solution. Create an environment of collaboration and cooperation by providing access to all involved parties. Share current business process workflow and business goals.
Design Document Document the requirements and the proposed new business process, including: functional design, component diagram, roles, business logic, process workflow, mock-up screens and risk management. Provide detailed and focused review of proposed design document and provide feedback. This step is critical to get the project started correctly and minimize misunderstandings that could negatively impact timing and cost.
Statement of Work Based on the design document, provide formal SOW for the development and implementation, including cost, resources, milestones and project completion time table.Review SOW and provide feedback. Approve SOW. Any future changes that are not documented in the SOW will impact time, cost and/or functionality.
Development / QA Testing Dedicated team develops the designed solution. The project manager communicates at scheduled check-ins to get clarification, and update progress and budget. Developers then define test case and perform QA testing throughout the development lifecycle. Assign necessary resources to ensure a clear channel of communication. Provide timely feedback.
Conference Room Pilot Deploy the tested solution to a pilot environment. Train client's users on the new business process and the new system. Collect feedback from client's user acceptance testing. Revise system and perform QA testing as needed.Deploy the tested solution to a pilot environment. Train client's users on the new process and system. Perform user acceptance testing and revise system as needed, ensuring QA process is in place.
Production Implementation Implement final system in client's production environment. Convert old system's data, if applicable. Document system guide and user manual. Perform go-live switch. Provide dedicated resources.
Support and Maintenance CodePartners provides various levels of support and maintenance depending on each client’s preference. Support can be highly structured providing full case history and status, ad hoc for infrequent needs or somewhere in between. CodePartners provides various levels of support and maintenance. Support can be highly structured providing full case history and status, ad hoc for infrequent needs or somewhere in between.